Thursday, February 15, 2007

Road-side Vendors and Single Day Customers

It was a routine that Indra, Sankar, John and myself go for having tender coconut to the Road-side Vendor near Vijaya Hospital, Vadapalani. These guys always cheats one way or other, it is frustrating that these guys are cheating themselves by cheating us.

I'm seeming the same pattern over and over again all over Chennai. The Road-side Vendors always try to find a way to Cheat you. And obviously they will only get "Single Day" Customers. If vendors are not loyal to their customers, how could they expect loyal customers. People hate getting FOOLED !!! You get something negative emotional effect towards those who fools you. He will look like an Enemy, the next you see him.

I don't know why these people are not using their Common Sense and have long-lasting relationship with the customer. These people wanted to make "Quick Money", analogous to the childhood story "The Goose with the Golden Eggs". But, I could see few of them practice building trust in their customer and they reap a good harvest.

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